People are the most important part of any business.

In research on complex problem solving, economists Lu Hong and Scott Page shown that teams of diverse problem-solvers can outperform a homogenous team of the very best individual workers. Product and design teams are incredibly diverse: groups of people with very different specialisations, collaborating together to work towards a common goal. It is often the case that problem solving becomes much easier when there is a shared purpose, rhythm, and a sense of camaraderie amongst the team. In this stage of the project I work as a facilitator: making certain that we all understand why we are doing the work (purpose), when we expect to have it done (rhythm) and how we're feeling about it (camaraderie and emotional support).

I believe that relationships come first in and outside of business, and work hard to build trust with developers, designers, clients and other stakeholders. I strive to create the structure, vision and transparency for everyone to come to work ready to fire on all cylinders, and have a good time doing it.